Privacy Policy

1. What this policy covers

SnapExpense is designed to help people record and understand expenses, income, bills, manually managed financial accounts, receipts, and shared expenses. This policy describes information that may be handled to provide and protect these features.

2. Information that may be handled

• Account and identity information: email, password-related authentication data, verification state, country, timezone, and account role.
• Profile information: name, avatar, date of birth, phone number, and address when provided through profile features.
• Financial records: expenses, income, bills, categories, manually managed financial accounts, transfers, adjustments, ledger information, splits, and repayments.
• Receipt and scan information: receipt images, image metadata, OCR text, parsed receipt information, warnings, and reviewable scan results.
• Notification and device information: device or push notification tokens and related delivery information when notification features are used.
• Authentication and recovery information: verification and password recovery data needed to protect account access.
• Operational and security information: service, error, security, and AI-assisted processing records where needed to operate, protect, troubleshoot, or improve reliability.

3. Why information is used

• To create and secure your account and support sign-in or recovery.
• To provide receipt scanning and let you review extracted details before saving.
• To store and present your expenses, income, bills, accounts, shared expenses, and summaries.
• To send requested notifications and reminders.
• To support Company Workspace features and preserve shared financial history where necessary.
• To maintain service reliability, troubleshoot faults, prevent misuse, and protect accounts.

4. Service providers and external processing

Certain product functions may involve service providers that receive or process information on SnapExpense’s behalf:

• Cloudinary: receipt and avatar image storage or delivery.
• Google Vision: receipt image OCR processing.
• Gemini: receipt parsing or AI-assisted structured information.
• Firebase: push notification delivery.
• Email delivery providers: verification and password recovery email delivery.

The provider’s role depends on the product function and configuration in use. SnapExpense does not state that provider-side copies are deleted on a particular schedule unless that schedule has been established.

5. Retention and deletion

Successful account deletion ends access immediately, anonymizes identity, revokes sessions or tokens, and begins cleanup. Account cleanup may take up to 30 days. Temporary receipt scan records use a 24-hour expiry baseline.

Some shared financial or accounting history may need to remain in minimized anonymous form to preserve ledger integrity, reconciliation, and history consistency. Retained history must not expose the deleted user’s original personal identity.

We retain information only for as long as reasonably necessary for the purposes described in this policy, subject to operational, security, legal, accounting, and technical requirements. Exact retention periods are not stated here for logs, backups, disaster recovery copies, or provider-side systems where they have not been established.

6. Account deletion

You can request account deletion from inside SnapExpense. The original email may later be used to create a new SnapExpense account, but a new account does not recover the deleted account’s previous data.

Company Members may delete their account without deleting the Company’s shared financial history. Owners with remaining members must transfer ownership to an eligible existing member first. Owners with no remaining members must close the Company first.

See account deletion information.

7. Security and responsible use

SnapExpense is designed to protect account access and limit unnecessary exposure of personal information. Keep authentication details private and review recorded information for accuracy. No online service can promise absolute security.

8. Contact and policy updates

If you have questions about this Privacy Policy or your data, contact us at support@getsnapexpense.com.

If this policy changes materially, the updated version will be published on this page.